Friday, October 13, 2017

Bottle Dimensions


Bottle Dimensions

In order to design and order custom made Gift boxes and Shipping boxes for the company, my management ask me to provide them with bottle dimensions. 

As always, I first browsed around the Internet via google and found countless amount of websites talking about bottle's volumes/sizes and their respective names (and their respective ratio of 750ml contained per volume) like within the following table, but rare were the ones really specifically detailing bottle dimensions. 


Bottle Sizes and Names Chart compiled by LeDomduVin 2017

In fact, quite few websites are showing you pictures of different bottles with or without dimensions, but not detailed enough, and other websites are too technical and do not necessarily offer a listing of the dimensions like in my table below (easy to see at one glance rather than to have to browse around various pictures or web pages).     

So as usual, unsatisfied by my search results, I decided to take the measurements of the bottles that I had on hand at the office and established the following easy to read "Bottle Dimensions" table. 

I decided to post it on my blog as I think it that, maybe, it could be useful for some of you too. 

You see, I always go by the principle that if I was looking for something and could not find it on the Internet, then at least one person in the world must have the same issue as me and might be interested to find the kind of table I did. So here it is. 

Bottles Dimensions

  
Wine Bottle Parts © LeDomduVin 2017

In my "Bottle Dimensions" table below, you will notice a few things:
  • The measurements are mostly "ranges" due to bottle dimensions variations, as I could not create a table for each unique specific bottle (which could prove impossible as there are so many shapes and forms and sizes of wine bottles). Therefore, the variations ranges apply to the most common bottles found in the market. So called "standard" bottles.  
  • There is no measurement for the "shoulder" as, (like for the human body 😉), it is difficult to really define where the "Neck" stop and where the "Shoulder" begin... it is a grey area, so I leave it up to you to decide and be the judge of that....
  • Consequently the measurements of the bottle "Body" are approximate and may vary depending on your own judgment, yet it is roughly measured from the bottom "Shoulder" to the bottom of the bottle.    


Bottle Dimensions and Sizes measured by LeDomduVin © 2017

NB: I will continue to measure some of the bottle size missing and update that table as soon as possible (work still in progress) 


I took a few pictures this afternoon while measuring the bottles at the office and in one of our cellars to show you the bottle's shapes and sizes differences .



750 ml Bottles of various shapes 



DRC Romanee Conti 750ml



Paul Jaboulet Hermitage 750ml


Petrus 1961 750ml & Magnum and Gruaud Larose 5 liters & 6 Liters


Guigal Ex-Voto 750ml & Chapoutier ermitage Le Pavillon 3 Liters


Yquem 375ml and 5 Liters



Voila... Hope it will maybe help some you. 

Sante!

LeDomduVin a.k.a Dominique Noel

 

Thursday, October 12, 2017

Bordeaux is not only two banks and not all Bordeaux wines taste the same....



Bordeaux is not only two banks
and not all Bordeaux wines taste the same....


As a French, born in Bordeaux, and grandson of a winemaker from the Côtes de Bourg, as well as being a certified Sommelier opening, preparing, pouring and tasting Bordeaux wines for more than 25 years, I feel the need to put my fist on the table and remind people that Bordeaux is not only two banks and not all Bordeaux wines taste the same....

One can not reduce Bordeaux to only two banks and one can not say that all the Bordeaux have the same taste or taste alike, yet it is unfortunately the view of a majority of people in the world: Bordeaux is 2 banks only and both banks wines roughly taste the same…

Under that perspective, just imagine what a Bordeaux Wine Regions map could look like....

For a majority of people in the world Bordeaux is  2 banks only and both banks’ wines taste roughly the same…  Original Bordeaux Wine Regions Map courtesy of DUCLOT Revisited by LeDomduVin
For a majority of people in the world Bordeaux is 
2 banks only and both banks’ wines taste roughly the same… 
Original Bordeaux Wine Regions Map courtesy of DUCLOT
Revisited by LeDomduVin


This normally pristine Bordeaux Wine Regions Map produced for DUCLOT LA VINICOLE is of course a metaphor translating the concept of "Bordeaux is 2 Banks only"... a scary metaphor in my opinion... moreover being the vision of the majority of people in the world.

In reply to a comment on Facebook to a recent article from the newspaper "Le Monde" on the "Flying Winemaker" a.k.a. "the Wine Guru" Michel Rolland (which I posted earlier today on Facebook - read the article here) roughly saying:

"All Bordeaux have the same taste and even experts have difficulty in defining the right bank and the left bank as all Bordeaux wines taste alike."

I replied that it is quite exaggerating and exasperating to think or say such kind of things as Bordeaux is so much more complex and far more diversified than just "2 banks only and all wines taste alike", for the following reasons:

More than 9800 wine estates in Bordeaux

    • including 6 700 winegrowers 
    • including 3,775 declared or registered as private cellars "Châteaux" 
    • plus about 2,950 cooperators from 42 cooperative wineries 
    • producing more than 10,000 different wines 

Map of the Graves and Sauternes courtesy of Hachette-vins.com


Right Bank Map courtesy of Hachette-vins.com



Spread over 57 Appellations d'Origine Controlée (AOC)


Bordeaux Appellations Map courtesy of "Vins de Bordeaux"



Bordeaux Appellations (in Alphabetical order)

    • Barsac
    • Blaye
    • Bordeaux
    • Bordeaux Clairet
    • Bordeaux Côtes de Francs
    • Bordeaux Moelleux
    • Bordeaux Rosé
    • Bordeaux Supérieur
    • Bordeaux-Haut-Benauge
    • Cadillac
    • Canon Fronsac
    • Cérons
    • Côtes de Bordeaux-Saint-Macaire
    • Côtes de Bourg
    • Côtes de Castillon
    • Crémant de Bordeaux
    • Entre-Deux-Mers
    • Entre-Deux-Mers-Haut-Benauge
    • Fronsac
    • Graves
    • Graves de Vayres
    • Graves Supérieures
    • Haut-Médoc
    • Listrac-Médoc
    • Loupiac
    • Margaux
    • Médoc
    • Moulis-en-Médoc
    • Pauillac
    • Pessac-Léognan
    • Pomerol
    • Premières Côtes de Blaye
    • Premières Côtes de Bordeaux
    • Sainte-Croix-du-Mont
    • Sainte-Foy-Bordeaux
    • Saint-Emilion
    • Saint-Estèphe
    • Saint-Julien
    • Sauternes




Each appellation with its own particular "Terroir"  

    • Soils and Subsoils types (Geology)
    • Climate and Microclimate
    • Environment (river, lake, residential or industrial proximity)
    • Reliefs (Topography)
    • Fauna and Flora (Animals, Insects, Plants, Trees, etc..) 
"Carte Géologique du Vignoble Girondin"
from Germain Lafforgue book "Le Vignoble Girondin"
Edition Louis Larmat 1947

NB: this map is a very valuable proof of the diversity of the soils and subsoils of the vineyard of Bordeaux. I acquired the book and will soon this picture of the map by a better one, easier to read.



Carte des Sols Dominants de France - Map Courtesy of INRA


As you can see the predominant soils type of Bordeaux are

    • Left Bank: Gravelly, Clay, Sandy soils with Calcareous parts and patches
    • Right Bank: Calcareous, Clay, Gravelly soils with Sandy parts and patches
    • Entre-Deux-Mers: Clay, Gravelly soils with Sandy parts and patches

The diversity of Bordeaux soils and subsoils accounts greatly in the resulting wines too.


Le bassin sédimentaire aquitain (Image de J Fanet)


Providing each wine its own particularity and personality

    • Light
    • Fresh
    • Rich
    • Complex
    • Dry
    • Fruity
    • Ripe
    • Sweet
    • Young
    • Mature
    • Old
    • Short
    • Long
    • Tannic
    • Acidic
    • Balanced
    • Texture
    • Structure
    • Ready
    • Can Wait
    • Organic
    • Biodynamic
    • Lutte Raisonnée
    • Natural
    • Treated or not
    • Etc, etc, etc.... 




Crafted with various grape varieties 

of which the % differ on the blend depending on the appellation of production

    •  Red / Rosé
      • Cabernet Sauvignon 
      • Merlot 
      • Cabernet Franc 
      • Malbec
      • Petit Verdot
      • Carmenère
    • White - Dry / Sweet / Sparkling
      • Sauvignon Blanc
      • Semillon
      • Muscadelle
      • Sauvignon Gris

NB: Ugni Blanc, Colombard and Merlot Blanc can also be found in Bordeaux


Producing wines of all styles and colors 


Wines of all colors


Wines of all styles





And finally, atop the reasons already cited above (Appellations, Terroirs and Grape Varieties), the wines of Bordeaux also differ from one another (like any other wines in the world) due to the age of the vines, the weather, the quality of the vintage, the environment, the vinification techniques used, the ageing process (concrete vats, stainless steel vats, used oak or new oak barrels,etc..), the final blend, and so much more.. not to forget also the winemaker style, the desired wine to be produced, the effect of culture, traditions and the level of expertise on the perception of the wine intrinsic qualities and dimensions.


This list is nonexhaustive and so many other things could be added, yet that's a lot of reasons and diversities that explain quite obviously why it is impossible for all the Bordeaux Wines to taste the same!!!


Unfortunately, the public and many of the so-called "experts" and "critics" only know, recognize, reward and/or promote (at the most) the top of 500 to 600 Châteaux (history, ranking, awards, notoriety, marketing, etc. ..) and altogether reduce Bordeaux to two banks only, without taking into account the many differences (and other influential factors) of the of the wines produced in the 57 AOC of this beautiful region of Bordeaux


The comment cited above made on Facebook in response to "Le Monde" article is in my opinion the perfect example of the mass with a narrow, critical and reducing mind and spirit, and it is offensive in the eyes of all the other Bordeaux producers who are trying to change that image of "Bordeaux is 2 banks only and all wines taste alike".

Do you agree? Or do you also think that all Bordeaux are similar and that there are only two banks?


Santé!

LeDomduVin a.k.a Dominique Noël




Thursday, September 28, 2017

As efficient as a Robot.... Am I a real Person?

As efficient as a Robot... 

Am I a real person? 



"ARE YOU A REAL PERSON?"
asked by a computer ©LeDomduVin 2017

Beside being the Wine Quality Control Director for the company I work for, I'm also the Wine Market Analyst, meaning that I do all the Market Analysis prior all of the wine purchases.

Comparative Market Analysis (to make sure that we buy at fair prices) between the prices of
It is important to do a comparative Market Analysis between the prices of long established reliable websites (like those cited above), prior each purchase, to estimate the market trend and make sure that we buy at fair prices and from reliable sources. 

However, as I do these Market Analysis at the rate 3 or 4 Market Analysis per week, each including hundreds of lines/lots/wines (like I just finished one with 250 lines, and I'm just starting another one for a Sotheby's auction tomorrow that include 1530 lines/lots), it happens that some websites are asking me if "I'm a real person"... 😊 

And somehow I get quite a satisfaction to realize that I'm apparently as efficient as a Robot looking through all the websites cited above on daily basis to find and compare the prices of hundreds of wines in different vintages and different formats..... 

Today again, for the 3rd day in a row, Wine-Searcher asked me once again the question, and I found it quite funny, so I decided to share it with you in a post. 

Funny, more especially ironic coming from a software thinking that I'm looking through so much data on daily basis that I could even be a Robot... 😂😂😂  .... and asking me if I'm a "real" peron...

Ironic, isn't it? 


"ARE YOU A REAL PERSON?"


Wine Searcher - Are You a Real Person? - Screenshot 1 ©LeDomduVin 2017


Wine Searcher - Are You a Real Person? - Screenshot 2 ©LeDomduVin 2017


Wine Searcher - Are You a Real Person? - Screenshot 3 ©LeDomduVin 2017


Wine Searcher - Are You a Real Person? - Screenshot 4 ©LeDomduVin 2017

Sorry to disappoint but.... no, I'm not a Robot.. 😉 

Santé, 

Stay tuned for more posts, 

LeDomduVin a.k.a. Dominique Noël


  

Wednesday, September 27, 2017

Bordeaux 1855 Classification Chateaux Names with Chinese Translations


Bordeaux 1855 Classification 

Chateaux Names with Chinese Translations


I came to realize by browsing the Internet that, despite the list produced by "Christie's", revealed first and exclusively by "Decanter" on February 24th 2012 (read the article here), then officially unveiled shortly after during the "En Primeur" campaign, there is no other list including Bordeaux Chateaux names with Chinese translations in English written websites or French for that matter (as far as I could see).

 Christie's first-ever standardized Chinese translation of Bordeaux's classified growths
Picture courtesy of Christie's / Decenter

Yet, if you browse around through the Chinese websites, various listings of Bordeaux Chateaux names (and other notorious wineries from other regions) translated into Chinese are available online.

The problem is that, although the list produced by Christie's has been approved by most of the listed Classified Growths, Christie's list is "NOT" official Per Se..... and even nowadays, 5 years later, it still has not yet been fully embraced by all people of the trade in Asia (other Auction Houses, Wine Merchants, Brokers, Wholesalers, Importers, Distributors, etc...) as the official and/or "go-to" list for Chinese translated Chateaux names.

That is because, in Hong Kong for example, they have their own way to translate these names, as they primarily speak Cantonese (even if most also speak Mandarin/Putonghua). And in China, it is even worst, as they have various translations that also differ from Christie's list depending whether you are in Beijing, Tianjin, Guangzhou or Shenzhen for example.

However, although Christie's list could have been taken as "THE" reference list and embraced for what it has been created for, meaning a way for everybody to speak the same language and write these names the same way, the reality in China is far more complex regarding how people agree to translate them.

In any case, it seems that in China in general (including Hong Kong, Macau, Shanghai and Singapore) there is a consensus on at least 2 variants to translate these Chateaux names that are understood, recognized and used by most people in the trade. Variants that obviously and not surprisingly slightly differ from Christie's list.

Even my colleagues at work said that Christie's list is erroneous and that people in China may not necessarily fully understand or comprehend Christie's translations, and will write some of them quite differently.

No wonder why everybody's lost in translation if Bordeaux Chateaux names can be written in 3 different ways when translated into Chinese...  (sigh)

However, as I couldn't find a list including these 2 variants on English or French written websites, I decided to compile them into a list for the western world to have access to them (and to realise at the same time that Christie's list of translated Bordeaux Classified Growths is not entirely satisfactory or sufficient in the Chinese world).  

Here is my compilation of the "Bordeaux 1855 Classification with Chinese Translations" (including the 2 variants) as accepted, understood and used in China and the Chinese speaking Asian market in general.

FYI: To those of you who might not trust this list of Chinese names coming from a French-American "Gweilo" like me ("Gweilo or Gwailou" or "鬼佬" in Chinese literally means "Foreign Devil" - a historically common insult, with slightly racist nuances depending on the context, still used to designate the white Europeans / Caucasians in Hong Kong and China) and in order to add credibility to this list, (and as I work for a Hong Kongese / Chinese company run the Chinese way and employing 98% of Chinese people... yes, I'm one of the only very few "Gweilos" working for that company), I asked several of my co-workers (both Chinese and Hong Kongese) to confirm the meaning and writing of all the names in my list. And they all agree that both variants can be understood, used and written within mainland China and Hong Kong and that Chinese mainlanders are referring to those 2 variants as being the correct ones compared to those of Christie's list... (so if the Chinese say so, who am I to say the opposite.. 😉)

NB: Owners of the Chateaux included in the list below, do not be offended or alarmed (as I know you can be quite susceptible when it comes to the order of the name of your Chateau within the "1855 Classification" list...), I just sorted the list by alphabetical order within each rank (1st Growth, 2nd Growth, etc..) to make it easier to read.

Bordeaux 1855 Classification with Chinese Translations (compiled by LeDomduVin)


Bordeaux 1855 Classification with Chinese Translation
sorted by alphabetical order - Compiled by LeDomduVin 2017


And as a picture will not help for you to be able to "Cut and Paste" these translated names for customs documents for example or other uses, I put this "Bordeaux 1855 Classification with Chinese Translation sorted by alphabetical order - Compiled by LeDomduVin 2017" list


I hope it will help some of you. You never know, this list might come handy at some point. I know that I was looking for one available online and could not find any despite Christie's list (which, as stated above, is not necessarily correct, accepted or even embraced by the trade... hence the reason for this post..) and I'm sure that I'm not the only one.... I hope to believe that the people working in the trade like the Chateaux themselves, but also the importers, distributors, merchants and more especially the people doing logistics, freights and shipping who usually have to deal with Chinese Customs will find it useful somewhat.

In fact, I think that by combining Christie's List and my compilation list, people will surely find a translated Chateaux name that they will be able to use depending on the context and the purpose.

And frankly, since the changing tastes of the burgeoning Chinese middle class and the surge of Chinese investing in and drinking more and more French wines since 2010, this list might definitely come handy.

In 2014, China surpassed France as the biggest consumer of red wine. And according to International Wine & Spirit Research, it will become the second biggest consumer of wine in the world by 2020, drinking 6.1bn litres, worth $21.7 bn, which is up 39.8% from 2016. (Source The Daily Telegraph / IWSR)

That's a lot of wine names to be translated into Chinese....

Voilà.....

That's all folks for today!

Santé,

And stay tuned for most posts...

and a big "THANK YOU" to all the readers, as your number has tremendously increased since I restarted writing on my blog a few months ago after nearly 5 years of quasi no posts or activities on this page. I really appreciate it and it inspires me to write more. Thank you.

LeDomduVin a.k.a Dominique Noël






Friday, September 15, 2017

“Clavis Orea” a brand new Saint-Emilion Grand Cru showing a promising debut…


“Clavis Oréa” 

a brand new Saint-Emilion Grand Cru showing a promising debut…



Clavis Orea Saint-Emilion Grand Cru Label @LeDomduVin


Clavis Orea is the brand new project of two men passionate about wine:



Lahcene Boutouba
(Picture courtesy of his Facebook profile 😉)

Lahcene Boutouba
A knowledgeable Sommelier who has been working very closely with restaurants, wineries, producers and even negociants for the past 28 years, including working for Michel Rolland and more recently working for/with Jean-Luc Thunevin


Franck Jugelmann (Picture courtesy of Copains d'Avant) 


Franck Jugelmann
A talented Maitre de Chai / Consultant (winemaker) that has sharpened his skills and craftsmanship over the years since 1992 by working for illustrious Chateaux such as Landiras, Haut-Brion, Mission Haut-Brion, Lagarosse, Candale, Roallan, Rocheron, Belair, L'Enclos et Fonplegade


Except his name, I do not know Franck, but his background and experiences lead me to think that he is a very competent and talented winemaker. 

As for Lahcene Boutouba, he is an old friend from my London years, back in the mid-90s, when we both were Sommelier in the English Capital restaurant scene.

Fairly recently, Lahcene contacted me and briefly talked to me about his new wine project “Clavis Orea” (“Clef d’Or” in French or “Golden Key” in English) with Franck Jugelmann.

Both inclined to quality and aiming to succeed, they have carefully selected the grapes from specific vineyards around the Saint-Emilion Grand Cru Appellation in order to craft their wine.  

NB: Read more details on the "Clavis Orea" description sheet (PDF Doc) Lahcene sent me by clicking here


I could sense that Lahcene was very excited and almost impatient for the world to discover his wine. 

He told me that he will send me 2 samples of their first Vintage (2015) for me to taste them with the team of the wine division of the company I work for and also the Sommeliers of the various restaurants the company owns, more especially “Le Pan Apicius” and “Dynasty Garden”.


The samples arrived about 2 weeks ago, yet, on the suggestion of Lahcene, I waited at least a week for them to settle down after their DHL trip from France to Hong Kong. 

In fact, I have waited two weeks and just opened them today, a few hours ago, after previously taking them out of the wine fridge where I have placed them to rest in ideal temperature and humidity conditions to recover from traveling.


Clavis Orea Cork in the Bottle
©LeDomduVin


After taking a few pictures of the bottles, I uncorked the bottles and was really pleasantly surprised by the refined and agreeable perfume of this wine that immediately impregnated the surrounding air. 


   
Clavis Orea Cork
©LeDomduVin


I pour myself a glass. Looked at the dense and opaque color. Swirled the glass a little. Inclined it to look at the color and density of the legs. Put it back to my nose. Inhaled a few times, analyzing the various components of the aromas. Then I tasted it…. Once, twice, three times… analyzing each detail from beginning to the end, long lasting ending I must admit….


Clavis Orea Opened bottle with Glass
©LeDomduVin

Then I left the glass alone for at least half an hour as well as the bottle uncorked for the wine to breathe before going back to it for a second round.

I took my time for the second round to immerse myself into it as I like to do it usually when tasting wine…   

Here is what I can say about this wine:


Clavis Orea within the glass ©LeDomduVin


2015 Clavis Oréa Saint-Emilion Grand Cru Bordeaux France

Approximate retail price 23-25 Euros (750ml) available in France and UK (so far)

Fresh, perfumed fruity nose right after opening, offering very enticing fruity aromas of dark and dark red berries mingling with floral and slightly spicy, peppery notes with a dash of oak (coffee/mocha/tobacco) and pain d’épices nuances. 

It boasts a dark and concentrated color in the glass, usually a sign of a substantial wine. 

The palate is clean, focused and racy, opening up with dark fruits enhanced by a refreshing acidity, then build up into more dry dark berries, oak, earth, spices in the mid-palate balanced by the acidity and structured all along by youthful tannins lasting towards the long (slightly dry) finish. Overall, a very well made and promising wine, which combines balance, structure, and texture from beginning to the end with a pleasing, juicy and refreshing attitude. Although approachable now, this wine will definitely benefit from 3-5 years in the bottle.      

The tannins are fairly well integrated already and not aggressive for such a young wine. Yet, they will need a few more years to get more rounded and integrated, as they are still quite present on the tongue and the gum in the finish, bringing a slight touch of bitterness, which should mellow down with more time in the bottle.  After all this a 2015 vintage sample.

Lahcene and Franck, BRAVO! For this very promising wine at a very reasonable price. A beautiful new project to keep an eye on.

Santé,

Dominique Noel a.k.a. LeDomduVin


A recommended article to discover a bit more this "Clavis Orea" project

And a tasting video (in French)



 
Clavis Orea Back label
©LeDomduVin

Tuesday, September 12, 2017

THANK YOU for the views and likes....


THANK YOU for the page views and page likes....




WOW.... 1211 Pageviews within the past week (meaning within the last 7 days) is more than I ever get in the last 5 years.. which is quite normal as I did not write much over the last 5 years. In fact, I wrote more this past month than I wrote over the last 5 years....

....and 1211 page views are maybe insignificant for the most successful bloggers out there who may have more than 100,000 of page views in 7 days... but for a small and rather discreet blogger like me, 1211 is a milestone that I did not achieve to reach since the early age of this blog.

So THANK YOU for the views and page likes to you all.... hoping that you enjoyed reading the last few posts and that you will also enjoy the ones to come because I'm back on the blog writing scene with the intention to write more than ever before....

Thanks again to all the readers....

Santé and stay tuned for more posts and stories coming soon....

LeDomduVin a.k.a. Dominique Noël

Polite, civilized, behaved, accommodating, patient, agreeable, respectful...


I just retrieved this post from 2010, when I was working as Store manager in a wine store in New York. I published it at the time, then removed it into the draft folder thinking that maybe it was too much, but that said, I just re-read it (7 years later) and finally decided to re-publish it again... First, why not?.. And second, because I think it still applies to people attitudes and behaviors toward one another in general, and not only in New York, but in most big cities where I have worked over the last 25 years (i.e. Paris, London, New York and now Hong Kong).... However, you'll tell me what you think about this mild yet incisive "Coup de Gueule".... 




Coup de Gueule



Polite, civilized, behaved, accommodating, patient, agreeable, respectful, well-mannered… those forgotten words, which barely have any meaning anymore in our society due to most people attitude and behavior towards each other.


Yesterday was one of those days, busy, hectic and convoluted. The store wasn’t necessarily extremely busy during the day at first, yet quite a few customers celebrating the Jewish New Year (September 9th 2010) rushed in at the last minute and the phone kept ringing and ringing. Don’t get me wrong, I’m not complaining! No, on the contrary, it was great to see customers back in the store after a very quiet summer, therefore very good for business and for the moral of the employees.

However, sudden and slightly overwhelming business day like this can somewhat impart your judgment or reactions with other employees and can overlap on the customers too. I usually keep my cool and I am even more efficient and in control when busy, but yesterday, I think I lost control for a minute. You’ll tell me.

As I said, I was busy and couldn’t necessarily help all the customers and my colleagues were also pretty busy, so inadvertently, despite trying our best, we missed a few questions and immediate acknowledgment of some (not many but a few unfortunately). But overall, I think we’ve handled the situation pretty well. For my part, I managed to divide myself enough to cover most interrogation marks from customers within the store and on the phone.

However, in the middle of this chaotic afternoon while I was trying to put together 2 or 3 orders at the same time and answer the phone too, a man in his 50’s, surely a new customer because I never saw him before, entered the store. As usual, like for any person entering the store, I acknowledged him from behind the counter while I was answering the phone with my usual: “Hello sir! How are you doing today?”. But obviously he couldn't bother looking at me or even acknowledging the fact that I just greeted him, as he was self-absorbed in his thoughts and didn't even noticed me or heard what I said as I was probably invisible to his eyes.

You see, everyday, I greet all customers entering the store to be polite and welcome them in the store, yet you’ll be surprised, as only few and rare are the ones who care to answer me or even acknowledge my greeting or even myself. It is weird, I know, because normally the customers are the ones complaining about the greetings and services they get in retails and/or restaurants and/or offices.

However, over my last 8 years spent in New York wine retails, I realized that lack of manners and impoliteness happens too frequently for my taste and it is frankly irritating. The New York attitude is a well-known fact and New Yorkers can be quite rough and impolite at times. I think that when you say hello to someone or acknowledge a person when you enter or leave a place, that person should in return say hello back to you or at least acknowledge you, whether they know or like you or not, at home, at work and wherever else.

It is called being polite or even being civilized, having social manners, but in New York (or in most big cities in the world for that matter), forget about it, customers have as much attitude, ego and self-awareness as the staff persons assisting them in most retails and restaurants and offices. In clear, nobody really acknowledge anybody else anymore. Of course, people are entitled to respond or not, and it is their prerogative to give back your greeting by an answer, a smile or even just a little sign; yet nowadays, it has become a very rare thing.

Normally, in an ideal world and more especially if you've received a good parental/school education, you should always greet people, wherever you are, when you enter in a place already populated with other people: customers, staff members or whomever else they can be. As you should also greet anybody who enters after you, to make them feel welcome and keep the atmosphere and the “Feng Shui” of the place intact and without tension or awkward sensations. If you do not greet them, at least acknowledge them. As said previously, a look, a smile, a hand sign or simply a quick hello will do.

People don’t know how to look at each other without thinking about disturbance, annoyance or even harassment. Nothing seems to be good enough, but still everything seems to be due to everybody. Cell phones and text messaging have replaced most direct communications between individuals. People are even busier than ever, not with others but with themselves. Busy typing, answering emails and texts, constantly checking their posts, likes, comments, and other messages on various social networks, evolving in self-awareness, growing their self-importance, ignoring a bit more everyday the world around them to concentrate on their self-centered life resumed in a few words sent every few minutes to anyone who cares reading them and more especially dares answering them (i.e.: sender: “I’m watching TV and I’m bored” or" I'm eating a bowl of pasta...", followers: “me too” or “what u r watching?” or "having a dump...").

Means of communications via social networks initially created to increase interaction with one another are instead enhancing individualism, impatience, anxiety and needs for recognition and immediate responses to trivial and even insignificant matters conveyed to the world by means of nondescript pictures and short sentences....  

Does anybody really care about what someone else is doing every 5 minutes? Does people at work really work? or are they so socially involved with so many other people around the planet focusing on their everyday little life that they don't have the time to be productive and proficient in their job? Does social networking generate so much lack of attention? Does it increase misbehavior and wrong attitude? Is social networking a form of ADHD or is it what created it?

How many times did you enter in an office or a retail or any other place where the first person you encounter is plunged into his or her cell phone, searching the web or typing a text or posting on social networks or even just having a long phone conversation without paying much attention to you or even acknowledging you, while he or she is supposed to not only acknowledge you, but also greet you and help you and at least provide you with a service? How many times really? Especially within the last 5-6 years...

By now, Blackberry, I-Phone and Samsung logos (in the backside of the eponymous cellphones) must be indelibly carved in the palms of millions of hands around the world. Pretty amazing, isn't it?. What if tomorrow a blackout occurs and electricity can't come back for a while (anybody watching revolution?)? What will they do? How could they survive without their computers, phones and gadgets? Don't get me wrong, I also use internet and send quite a few messages myself to my wife, family and friends; but just by walking down the street, thousands of people don't even pay attention to where they are going anymore, too absorbed by their so important task to answer banal and trivial messages, or playing game or literally sinking into their so captivating social networking chatting with people they so called "friends" living miles away around the world without having meeting them at least once.

Some people are more into it than other. It is the fruit of our generation and I'm not against it.. I'm not better than anybody, I must admit that i spend myself quite a bit of time on social networks, but I just think that it created more individualism, self-awareness, ego-centrism and loneliness for most people. And to a certain extent, I'm trying to restrain myself from being too much on my phone or social medias by trying to have real interactions with real people rather than with a smartphone screen.  

However, to come back to my new customer who just entered the store while I was busy (yet I still greeted him but he did not), he started hovering the alleys of the store. Seeing that he couldn’t find his way around, I asked him if everything was all right and if he needed some help to find something, Unfortunately, as I was still on the phone taking some orders in the mean time, and said that from behind the counter because I was already trying to finish different things and my colleagues were busy too, and although he heard me, he still did not acknowledge the fact that I was trying to help.

At some point, he came by the counter and asked me where the Portuguese section was and I pointed it with my finger and voiced a few indications for him to find it. Obviously, he was a bit lost and my finger-pointing complemented with my indications were not precise enough. So I decided to stop what I was doing to show him the section in person, despite the fact that I was busy and had to put the person on the phone on hold, as in any case customers in the store usually come first. So, now standing next to him, I told him that our section was a bit small for now, but that we will revamp it within the next few weeks while restocking the store shelves with new labels for the Fall-Winter season.

Already in his exploring mode, he wasn’t paying much attention to me anymore, so I went back to what I was doing behind the counter. After just about a minute or two, I could see that he couldn’t find what he wanted, so I came to his rescue and ask him: “What type of Portuguese wine are looking for?” And believe it or not but he answered me: “I’m looking for a Portuguese Shiraz”. His answer blew me away. It was the sudden realization that this gentleman was somewhat a prisoner of the globalization system like too many people around the world.

Bewildered, I told him: “Although, they are quite rare in Portugal, you may find some Portuguese Shiraz, but you won’t find any in this store.” And I added: “It is your prerogative, but why a Shiraz from Portugal?” and he answered: “because they are good and cheap!

May be that was rude of me but I couldn’t resist saying: “but Portugal is making plenty of great inexpensive wines made with various indigenous grapes that are surely as good or even better than a Shiraz from Portugal…” little pose to see his reaction and I added “… there are some great cheap Shiraz from Australia or Syrah from France were they excel, why asking for a Shiraz from Portugal? It is like asking for example for a Cabernet Sauvignon from Spain where you can also find plenty of wines made from indigenous grapes, what will be the interest for me to buy such wine?

It was his prerogative to try to find this type of wine, and I wasn’t trying to convince him otherwise, I was just trying to aware him against globalization of taste and production. The way I see things, it is my prerogative as a conscientious wine buyer and wine boutique store manager not to fall in the globalization system of wines made from more international grape varieties in countries where you can still find unbelievably good wines made with indigenous grapes.

Naturally as the grandson of a winemaker from a small appellation, I will camp on my position for as long as I can on that subject. It is also my duty as a Sommelier and educated wine buyer to guide my customers towards the right wine that correspond to their taste and budget, but it is also my prerogative to also indicate when my customers are making less adequate choices and explain them why I think this way. Most generally agree, some disagree but at the end we always find a compromise ground on which we can discuss openly in order to make a final decision regarding the appropriate wine to buy to suit their need.

He didn’t agree or disagree but was obviously irritated by my answer. I told him that it wasn’t in the spirit of the store to buy such wine because we were trying to avoid globalization of taste and the spread of international grapes; that we were focusing on smaller artisanal producers often organic, biodynamic, sustainable or/and natural, which craft excellent wine gems with indigenous local grapes reflecting the unique characteristics of the terroir and the region of origin. Therefore, I insisted on the fact that we were not interested to buy such wine that could be interpreted as more international or commercial with lack of focus on the local market and the typicity of the country/region of origin.

Although I wasn’t trying to be, it was may be rude of me to answer like that, but I had good reasons for it. He obviously didn’t understand them and was offended by my remark. As he was leaving the store, he told me that it was a weird way from me to introduce the store to customers. It is just a matter of opinion and what we believe should be on our shelves in order to stand behind each label, bottles and wines that we buy.

It wasn’t intended, but I may have come a little off on this one because he obviously couldn’t understand why I had no interest or intention on buying such a wine, which, for me, represents no interest, even as great as it could be. I could have ordered it if he was a repeat or regular customer, and if I was sure that I could sell the rest of the other bottles; but I usually seldom buying a full case just to sell 1 or 2 bottles and for the rest of the bottles to seat on the shelves forever due to no interest. Consequently, He rushed out of the store without a goodbye and definitely no thank you either.

As a customer, he was all right, regular and without attitude, but I guess he couldn’t comprehend why I wasn’t trying to agree with him and what he was saying about his Shiraz from Portugal.

In fact, I think a lot of wine buyers (amateurs, connoisseurs or professionals equally) would have reacted like me. Did you ever try or buy a Shiraz from Portugal? Maybe one day, I will try one by curiosity, if one of my sales rep. introduces me to one of those. But in my 18 years career as a Sommelier and Wine Buyer, I never tasted such thing.

After all, I didn’t disagree or wasn’t disrespectful with him; I was just trying to make him understand the focus of the store and the reasons why he wouldn’t find such a wine in the store.

The point that I’m trying to make, is that in a difficult town like New York where most people have huge ego, lack of patience, complete self-awareness without caring about the rest of the world in many ways, complemented by aggressive mobile phone addiction, short listening skills, “king-in-their-castle” attitude and way of thinking that everything should be due to them, sometimes it is difficult to discern who is right or wrong in certain situations.

Customers complain about the service in retails, restaurants and offices, which is often awful with no manners, bad behaviors and lack of attention and respect, but sometimes they do not think or realize that their own attitude and sometimes haughty demeanor may partly have something to do with it. And Vice Versa.

Where is the time where people used to be polite, civilized, agreeable and accommodating on both side of the counter? I’m far from being perfect myself, but as Wine Buyer and Manager of a retail store, I try to be as polite, agreeable, accommodating and understanding as much as I can be with everybody including my colleagues. As a rule, I imposed my co-workers to be as respectful as they can with all customers within the store, outside the store and on the phone.

After all, the customers are the ones who pay you, think about it! Whoever you are and whatever position you have, if you are paid to do a job, it will mostly always involve direct (and/or indirect) professional relationship with customers, therefore your boss employs you but satisfied and loyal customers are the reasons you get the dough. And mutual respect and well-mannered behavior and attitude are necessary to achieve good results in communications and sales whether in a retail store, a restaurant or in an office. And mutual respect from both sides I mean, service provider as well as customer.

Think about it,

Enjoy!

LeDomduVin a.k.a. Dominique Noel

Step into the Green! Drink more Biodynamic, Biologique and Organic wines (and spirits and food) from sustainable culture and respect the environment! Support the right causes for the Planet and all the people suffering all around the globe! Also follow projects and products from the Fair Trade, an organized social movement and market-based approach that aims to help producers in developing countries obtain better trading conditions and promote sustainability. Also support 1% for the Planet, an alliance of businesses that donate at least 1% of their annual revenues to environmental organizations worldwide.

Thursday, September 7, 2017

What is LeDomduVin?

The following post is one of the page of my blog (here) that I just enhanced with more details and pictures, and finally decided to publish it as a post too for those who might be interested by the origin of the name "LeDomduVin"

What is LeDomduVin?


"LeDomduVin" is many things, but above all it is a concept turned into a nickname initiated by a friend's joke during a dinner back in 1997 shortly after I moved to London.   

A young Sommelier back then, when we had dinners amongst friends at each other places, each of us was contributing to the dinner by bringing 1 or 2 bottles of wine or champagne (and/or food, cigars, port, cognac, etc...), and I loved opening the bottles and serving the wine for my friends during these dinners. 

As we had fun and conversations were in full swing around the table while eating and drinking, glasses were emptied quite fast and my roommate at the time who was a Bartender and who nicknamed me "Le Dom" (to make it more unique 😉) was always asking at the sight of the empty glasses for me to open and pour more wine: "Le Dom, du vin s'il te plait!" (which can be translated in English as: "Le Dom, some wine please!"). 

The nickname of "LeDomduVin" was born and stuck to me ever since... 

Shortly after, I started to realise that "LeDomduVin" was a great name, especially for a Sommelier and grandson of a winemaker with a passion for wine like me, as in fact LeDomduVin could mean or represent many things:



1. LeDomduVin is my nickname based on the expression of my friends "Le Dom, du vin !?!" (when glasses are empty 😉)...


LeDomduVin a.k.a. Dominique Noel
pouring Château Suduiraut in glasses
© LeDomduVin


2. LeDomduVin could also be the short name for "Le Domaine du Vin" (*) as "the field of Wine", meaning as a general subject of conversation or presentation about wine


LeDomduVin vs. Le Domaine du Vin © LeDomduVin



3. LeDomduVin could also be the short name for "Le Domaine du Vin" (**) as an estate or a property exclusively dedicated to wine (a winery or a wine store or wine museum)

Le Domaine du Vin by LeDomduVin NYC Boutique Store Style © LeDomduVin


4. LeDomduVin could also be the short name for "Le Dôme du Vin" as a place or a building where wines are under a dome (a winery or wine store or a wine museum)

   
Le Dome du Vin by LeDomduVin © LeDomduVin


As you can see "LeDomduVin" is quite versatile and can be interpreted whatever way you see it. 


LeDomduVin in a chronological order: 


1997 - Birth of "LeDomduVin" Nickname in London (UK)

First reference of the concept during a dinner with friends and establishment of the homonymous nickname given to Dominique Noël


2008 - Creation of "LeDomduVin" Blog (and unofficial start of Wine Consulting) in New York (USA)

"LeDomduVin" is an independent wine blog mainly about wine, but also including food, geography, history, travel, culture, tradition, book, music, photography, life in general and its many colors, aromas and flavors....

Tasted, written and edited by me, Dominique Noël a.k.a "LeDomduVin", a French-Bordeaux native naturalized American, as well as a professionally trained and seasoned Sommelier, often characterized as a Wine Lover, Food Enthusiast, Life Biter, and more especially knowledgeable Wine Buyer since 1992, with in-depth experience in some of the greatest wine markets in the world such as Bordeaux, Paris, London, New York and now Hong Kong.  (You can read more about the blog on the page "About LeDomduVin Blog" page) 

2012 - Official creation of "LeDomduVin" Sommelier | Wine Consulting in Hong Kong (HK)

"LeDomduVin" Sommelier | Wine Consulting provides services including 

  • Sommelier Wine Consulting Services 
  • Wine Tastings & Classes 
  • Market Analysis 
  • Stock Valuation 
  • Carte des Vins | Wine Menu Advice & Suggestions 
  • Wine Writing & Contribution to Articles in Websites and Magazine 
  • Wine Authentication and Inspections (Wine Quality Control) 
  • Brand Ambassador 
  • Broker (via 3rd party)
  • Oenotourism (via 3rd Party)
  • Producers & Wineries relationship 
  • Wine Trip Advices


Yes, "LeDomduVin" is all the above: a Sommelier, a wine blog, a consulting company and more. 

Thanks, Cheers, Santé!

LeDomduVin a.k.a. Dominique Noël

#ledomduvin #dominiquenoel #wineblog #sommelier #consultant